Refund policy

RETURN & EXCHANGE POLICY

Because each item is handcrafted or prepared specifically for you, we ask that you review our policies carefully before placing your order.

All Sales Are Final

Due to the custom and seasonal nature of our products, we do not accept returns or exchanges.

If There's a Problem…

We want you to love your order! If your item arrives damaged or incorrect, please follow these steps:

• Contact us at hello@porchnpine.com within 24 hours of delivery.
• Include your order number and clear photos of: The item, Any damage, and The packaging
• We will either issue store credit, a replacement, or a partial refund—based on the situation.

We cannot offer a refund for damage caused by misuse, improper storage, or accidents during or after delivery.